Redesign was never the slippery road it is now.
Every other week brings reports of
established web brands facing the wrath of users because of design and
functionality related changes. Windows is probably the most recent
example of a brand that bowed to web uproar over such changes. This is
what happened;
In Windows 8, the company decided to do
away with the start button which people were literally habitual to. The
tiny button on the left was replaced by a tile like arrangement that
served near about the same purpose. This transition seemed only normal
from usability point of view but it didn’t go down well with Windows
audience. It turned out people wanted the ‘start’ button and the company
made the changes in the newest update.
Something similar happened to Flickr
when they gave the website a complete overhaul. Presently, Flickr folks
are running around, making amendments in their new platform to stop the
users from leaving (we have covered the whole imbroglio in our recent post).
While there are plenty of fail examples, there is fair number of online
brands that manage the design transition just fine. Pinterest is one
brand that introduced design updates earlier this year without any
noticeable backlash.
Facebook is another brand that manages fairly well with major functionality and design changes.
So, what makes some succeed and others fall flat on the face?
While reasons can vary with industry and
audience in question, there are some points that just couldn’t be
ignored before rolling out a major update. Here they are with real
examples of brands that have successfully done so;
Read Complete Post here : Website Redesign – Why Some (Pinterest) Succeed & Others
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